Saturday, November 29, 2008

Sigh

So, today's post was supposed to be a thought out lighted photograph of Ruby, her fresh from a professional grooming. Lots of searching for a groomer (new one, that is), lots of discussion both before today's visit and again before the grooming that we are trying to grow Ruby's coat out to full length -- Porties ARE LONG hair dogs, after all and they have glorious coats. And Ruby has the wonderful wavy version of the coats, that's got a nice Rastafarian look about it.

This cut today is worse, at twice the price, than the disaster which was the last grooming. She now looks NOTHING like a Portuguese water dog and the months of growing out are now on some idiot dog salon groomer's floor. I know I'm prone to embellishment but not in this case; nothing at all like a Portuguese water dog. It's one of those dog cuts where one feels bad for the dog. That she is a working dog is even worse as the fraufrau look of her will seem even sillier when she's ass deep in mud and snow and grass roaring through the hills of the Rosedale Valley or having her ass kicked by one of the twice and three times her weight dogs she likes to run with. Ruby has requested the stupid kerchief tied around her neck by the groomer, which we pulled off of her immediately, be tied across her eyes so no one recoginizes her :)

Does customer service and competence exist anywhere anymore? Everything about the cut that is just wrong is precisely what I articulated several times I did not want. Even after the cut I was being told what I really wanted (oh, you don't want your dog's hair to be long").

For my Christian readers, might you say a prayer to St. Roch that Ruby's hair might grow back with some alacrity :)

2 Comments:

Blogger Mark said...

Did you try Chris Moise's place on Front street? Did you holler at these people after you got her back looking like that?

I am finding that my Canadian manners don't suit here in HK, and perhaps don't in Canada. How many times do we get shit we didn't want or ask for and accept it rather than make a scene? I think that it would have been interesting to say "well, thanks for my dog, but I won't be paying you today as you did not give me what I asked for." and then see what happens.

Either way, she's a cute doggie, no doubt cute even with a retarded hair cut.

11:40 AM  
Blogger Heipel said...

Yes to first question, but regular groomer was not there on last visit and well... Actually the and well would have been much much better than now! :)

I did say not going to pay. Got "we have your credit card info and will simply process..." Yah, I know!!

You know, she's not cute at the moment. Her face has been shaved -- to the skin on her muzzle and with a page boy cut to her bangs and ear hair. The only thankful thing is she herself isn't embarrassed by it as is the reaction of some dogs, as we've all witnessed.

My favourite bit is after all of it, the groomer said THREE times as we were getting out of there that I should tell everyone about them, as in drum of business. HA!

2:44 PM  

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